UNITED MILITARY

Accessibility

United Military is committed to making our website, information, stories, and online resources accessible to as many people as reasonably possible, including people with disabilities.

Accessibility Commitment

United Military believes veterans, service members, military families, supporters, volunteers, partners, and members of the public should be able to access information about our mission and programs as independently and effectively as possible.

01

Our Accessibility Commitment

United Military is committed to improving the accessibility and usability of our website and digital content.

Our goal is to provide an online experience that can be used by people with a wide range of abilities, devices, technologies, and assistive tools.

Accessibility is an ongoing effort. As the United Military website grows and new content is added, we intend to continue reviewing and improving the way information is presented.

02

Accessibility Efforts

United Military seeks to support accessibility through practices such as:

Clear Page Structure

Using headings, sections, navigation, and page organization that help visitors understand and move through content.

Readable Content

Using clear typography, reasonable spacing, and sufficient contrast between text and backgrounds.

Keyboard Use

Supporting website navigation and interaction without requiring the exclusive use of a mouse whenever reasonably possible.

Alternative Text

Adding meaningful alternative text to important images where appropriate so visual content can be better understood by users of assistive technologies.

Meaningful Links

Using descriptive links and calls to action that help visitors understand where a link will take them.

Responsive Design

Designing content to work across desktop computers, tablets, mobile devices, and different screen sizes.

03

Accessibility Standards

United Military seeks to improve the website with reference to widely recognized web accessibility practices, including guidance contained in the Web Content Accessibility Guidelines, commonly referred to as WCAG.

Accessibility standards continue to evolve, and different technologies may interpret website content differently. Our goal is ongoing improvement rather than claiming that every page, feature, or third-party component will always be free from accessibility barriers.

Continuous Improvement

Accessibility is not treated as a one-time project. As United Military adds new stories, resources, forms, media, and website functionality, accessibility should remain part of the review process.

04

Third-Party Content & Services

Some features of the United Military website may rely on or link to services operated by third parties.

These may include payment processors, video platforms, embedded media, donor portals, forms, analytics tools, or external websites.

United Military may not control the accessibility of independently operated third-party platforms. Those providers are responsible for the accessibility of their own websites, applications, and technologies.

If you experience difficulty using a third-party service reached through United Military, you may contact us and we will try to help identify an alternative method when reasonably possible.

05

Known or Potential Limitations

Despite our efforts, some content or functionality may not yet be fully accessible to every visitor or assistive technology.

Potential accessibility issues may include:

  • Older images that may require improved alternative text
  • PDFs or other downloadable documents created before current accessibility practices were implemented
  • Third-party embedded content
  • Video content that may not yet contain captions or transcripts
  • Older website content that may require additional accessibility review

When we become aware of an accessibility barrier within content we control, we will evaluate reasonable ways to improve it.

06

Request Accessibility Assistance

If a disability or accessibility barrier prevents you from accessing information on the United Military website, please contact us.

When possible, tell us:

  • The page or content you were trying to access
  • The accessibility problem you encountered
  • The type of information you need
  • A preferred way for us to communicate with you, if applicable

Need Information in Another Format?

If you cannot access information through the website, contact United Military and we will consider reasonable alternative ways to provide the information when available.

Contact United Military →

07

Accessibility Feedback

Feedback from visitors can help identify accessibility barriers that may not be apparent during routine website review.

If you encounter an issue using the United Military website, we encourage you to let us know.

We may use accessibility feedback to evaluate future website improvements, design changes, content updates, and technical fixes.

08

Accessible Communication

United Military recognizes that visitors may communicate and access information in different ways.

When reasonably possible, we will consider alternative methods of communication for visitors who experience barriers using a website form, document, or digital resource.

Accessibility requests are intended to help provide meaningful access to United Military information and services and should not require visitors to disclose unnecessary sensitive medical information.

09

Ongoing Review

United Military may update this Accessibility page as our website, content, technology, programs, and accessibility practices evolve.

Updates may reflect improvements to website navigation, forms, visual design, media, documents, or other digital experiences.

10

Contact Us About Accessibility

If you have difficulty accessing any part of the United Military website or need assistance obtaining information, please contact us.

United Military

Email: info@unitedmilitary.com

Phone: (415) 321-0024

You may also contact United Military through our Contact page .

When contacting us about accessibility, please describe the page, feature, or content you were attempting to use and the difficulty you experienced.

United Military Accessibility
Accessibility information may be updated as website practices and technologies evolve.

ACCESS FOR EVERYONE

Every Visitor Should Be Able to Connect With the Mission

United Military is committed to improving access to the stories, resources, programs, and information that help recognize veterans, service members, and military families.